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An Error Message appears in Image-Arena 3.0 / 4.X: “No connection to server” appears. What can I do?
- Open windows services and check if the IMProof Service (IA30) is running. If not start the Service by clicking on it with the right mouse button and select “start”.
- Do a right mouse click to the Image-Arena icon in the task bar.
- Select Open Service
- If the “Server Manager icon” is not visible you can open the Services with right mouse click on “my computer“, select “manage” then select “Services”.
- Scroll to ‘IM↑proof service (IA30)’ . The status must be “started”.
- Use a right click to the server and use ‘Restart’. The restart function takes up to five minutes. If there are pending tasks in the Dicom server it might be that a restart of complete system is required.